How to Check Your Infonavit Points: Complete Step-by-Step Guide
Consulting your Infonavit points is a simple process if you follow the right steps. This detailed guide will help you access this information quickly and efficiently, allowing you to make better decisions about buying a house.
1. Check that you meet the requirements Before consulting your points, it is essential to meet certain requirements:
- Being an active worker in Mexico: Only those who subscribe to Infonavit can accumulate points. If you are not employed or do not quote, you will not be able to carry out the consultation.
- Have a Social Security Number (NSS)This data is essential for any transaction with Infonavit. If you don't have it yet, request it through the Mexican Social Security Institute (IMSS).
- Provide your CURP and date of birthThis data will be required to verify your identity, so it is important to have it to hand before starting the consultation.
2. Register on the Infonavit Portal To consult your points, you must have an account on the official Infonavit portal. If you don't have one, follow these steps:
- Access www.infonavit.org.mx and go to the "My Infonavit Account" section.
- Provide your NSS, CURP, RFC and other required personal data.
- Create a secure password and memorize your credentials.
- Confirm your registration using the verification e-mail sent by the system.
3. Sign in to your Infonavit account
- Log in again to the Infonavit portal and access "Mi Cuenta Infonavit".
- Enter your NSS and the previously created password.
- Check that your personal details are up to date.
4. Check the Number of Accumulated Points
- Inside the portal, click on "My Infonavit Points".
- Review the points accumulated to date and the information about their calculation.
- Check if you meet the minimum required to apply for a mortgage.
5. Download or Print your Account Status
If you want to take a record of your points:
- Select the "Download" or "Print" option in the corresponding section.
- Save the file on your device or print a copy for your personal archive.
6. Check your points by phone
If you prefer to consult without accessing the portal:
- Call 800 008 3900, available from Monday to Friday during office hours.
- Follow the instructions of the automatic system and enter your NSS.
- Talk to a representative if you need additional assistance.
7. Use the Infonavit Mobile Application
For greater convenience, you can check your points from your cell phone:
- Download the "Mi Cuenta Infonavit" app from Google Play or the App Store.
- Start the session with your credentials.
- Go to the "My Points" section to find out the status of your account.
8. Review your Points Periodically
It is advisable to check your points every six months to ensure that you are calculating correctly and to anticipate any change that may affect your credit.
- Check that you keep quoting without interruptions.
- Update your information if there are changes in your job or salary.
Additional options to check your points
1. Access Infonavit Workshops If you prefer face-to-face service, you can go to an Infonavit workshop. To find the nearest one, use the workshop locator on the portal or call the customer service.
2. Personalized email If you have an active account, Infonavit can send you updates on your points to your registered e-mail address.
3. WhatsApp or Chatbots Some inquiries can be made via chat on the portal or via WhatsApp, speeding up service without the need for calls or visits to workshops.
4. Service Modules in Shopping Centers Infonavit has modules in certain shopping centers and events where you can get information about your points and available credits.
By following these steps, you will be able to know your situation in Infonavit and better plan your housing future.
